what does a fedex customer service associate do

Customer Service Associate Former Employee - Silver Spring MD - May 10 2021 I started working at FedEx Office in 2018 in customer service. Customer Service Representative Former Employee - Parker CO - January 29 2022 Fedex cares very little about its employees.

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How do I mail FedEx.

. Assess the customers needs and translation into solutions. See all Retail Customer Service Associate salaries to learn how this stacks up in the market. 1118 Outlet Collection Way Auburn Washington 98001-6569 Category.

Does FedEx have live customer service. Salary information comes from 599 data points collected directly from employees users and past and present job advertisements on Indeed in the past 36 months. This estimate is based upon 1 FedEx Retail Customer Service Associate salary report s provided by employees or estimated based upon statistical methods.

What Do Customer Service Associates Do. The average FedEx Office salary ranges from approximately 27697 per year for Consultant to 113000 per year for Print Manager. For further assistance you can write to email protected or contact FedEx Customer Service by calling 1800226161 for International services and 18004194343 for Domestic services.

This estimate is based upon 10 FedEx Office Retail Customer Service Associate salary reports provided by employees or estimated based upon statistical methods. Candidates applying for Customer Service Representative had the quickest hiring process on average 10 days whereas Center Manager roles had the slowest hiring process on average 17 days. Assess the customers needs and translation into solutions.

Customer Service Associate Former Employee - Long Beach CA - May 31 2021. They will be responsible for taking orders coordinating activities in the Store providing pricing and product information and recommending appropriate FedEx Office products and services. The benefits are great health dental tuition assistance etc.

Retail Customer Service Associate Job Requisition Number. Plan your shipment based on destination. Representatives are available online Monday through Friday 830 am.

The typical FedEx Customer Service Associate salary is 17 per hour. To request a billing adjustment or a refund please contact FedEx Customer Service at 800 FedEx 800 33339. Retail Customer Service Associate salaries at FedEx Office can range from 15 - 18 per hour.

Does FedEx have live. Average FedEx Office hourly pay ranges from approximately 1301 per hour for Copy Center Associate to 2509 per hour for Data Entry Clerk. Customer Service Associate salaries at FedEx can range from 14 - 21 per hour.

Customer Service Associate Tasks. Please fill out the fields above type your question in the box below and click Chat now to proceed. Customer service representatives CSRs customer service advisors or customer service associates CSAs interact with customers to handle complaints process orders and provide information about an organizations products and services.

Work life not so much. Hourly pay at FedEx Office ranges from an average of 1288 to 2394 an hour. In fact if the basics arent right then achieving even acceptable service can be a challenge see my previous article for an example of.

What Do Customer Service Associates Do. FedEx Services provides sales marketing information technology communications customer service technical support billing and collection services and certain back-office functions that support our transportation segments. How do I email FedEx customer service.

Average FedEx Office Retail Sales Associate yearly pay in the United States is approximately 51910 which is 30 above the national average. This estimate is based upon 8 FedEx Customer Service Associate salary reports provided by employees or estimated based upon statistical methods. FedEx Office Job Title.

Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers as well as arranging stock displays and monitoring the adequacy of inventories. FedEx Office pays its employees an average of 1699 an hour. Unless youre in a state that pays a higher minimum wage look elsewhere honestly.

Provide troubleshooting and technical assistance to customers. A customer service associate manages customer concerns with the objective of maintaining positive customer relationships with an organization. Ensure the item can be shipped.

Do I have to return an item sent in error. How much does a FedEx customer service associate make. What does a Customer Service Representative do at companies like Fedex.

They interact directly with customers to listen to concerns resolve problems and recommend products and services according to the needs of each individual. I worked in the Annapolis location and the one thing I can say about the training is its abysmal. They will work you to death they run on half staff for the most part and expect the few employees it has to cover the hours.

Coordinate with customers to resolve. This customer service focused team member is knowledgeable in all areas of the Stores business including print signs graphics and shipping. See answer 1 Best Answer.

It depends on the area. Coordinate with customers to resolve any billing inquiries. Coordinate with customers to resolve any billing inquiries.

What does a FedEx customer service associate do. Assess the customers needs and translation into solutions. 10 minute breaks every 3 or 4 hours 30-1 hr lunch very stupid.

What does a Fedex customer service associate do. For additional information call our customer service number. Provide troubleshooting and technical assistance to customers.

I prefer you apply for a courier position. The hiring process at FedEx Office takes an average of 16 days when considering 444 user submitted interviews across all job titles. Provide troubleshooting and technical assistance to customers.

Denotes required fields. Then just go to your selected retail location and ask a store associate for your package. FXO_Any 1000 Sign On Bonus Sign-On bonus does not apply to current or former team members of FedEx Office or any other FedEx Operating company.

It never hurts to reiterate the basics in discussing the quest for outstanding customer service. Is Fedex customer service a good job. The typical FedEx Office Retail Customer Service Associate salary is 16 per hour.

Full Time Work Shift. Retail Customer Service Associate salaries at FedEx can range from 33049-35546. FedEx Office employees with the job title Retail Store.

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